This add-on costs $9 and isn't part of the main Brainy Assistant purchase

Zendesk Integration with Brainy Assistant

Use this app to automatically synchronize Zendesk customers with Brainy Assistant, view Zendesk tickets, or create new ones without leaving Brainy Assistant, and more.

Zendesk
Zendesk

Tickets Synchronization

Brainy Assistant will automatically displays the Zendesk tickets of the active Brainy Assistant user by matching its email or phone number. Each ticket displays the status, title, and when clicked, openes in Zendesk.

  • Zendesk tickets syncronization
  • Automatic ticket update with latest messages

Conversion to Zendesk Ticket

Convert Brainy Assistant conversations into Zendesk tickets on the fly with one click. The tickets are automatically synchronized when new messages are sent or received in Brainy Assistant.

  • Converts chats in Zendesk tickets
  • Automatic synchronization and user creation
Zendesk tickets